GLParty Privacy Policy

This Privacy Policy applies to all users of the GLParty platform, accessible at glparty.vu and through our mobile application. It covers how we handle personal data collected from players located throughout the Philippines — whether you access the platform from Manila, Cebu, Davao, Quezon City, or anywhere else in the country.

By registering a GLParty account or using any part of the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal data as described here. This Policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.

GLParty collects personal data from you in several ways — directly through account registration and platform use, automatically through technical systems, and from third-party verification providers where required for identity checks.

Information you provide directly:

• Full legal name, date of birth, and gender provided during registration.
• Philippine mobile number, verified via OTP at the time of account creation.
• Email address, if provided for account communications.
• Government-issued ID and proof of address submitted during KYC verification.
• Payment details associated with deposits and withdrawal requests, including bank account or e-wallet identifiers used in your name.
• Communications you send to GLParty support, including chat logs, emails, and support ticket content.

Information collected automatically:

• Device information, including device type, operating system, and browser version.
• IP address and approximate geographic location at the time of access.
• Session data, including login times, pages visited, games played, and bets placed.
• Technical logs related to errors, crashes, or unusual account activity.
• Cookie and tracking data as described in Section 07.

GLParty uses your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with these stated uses without informing you and, where required, obtaining your consent.

• Account creation and management: To register your account, verify your identity, deliver OTPs, and maintain your account in good standing.
• Platform operation: To process bets, settle games, credit winnings to your balance in PHP, and handle deposits and withdrawal requests.
• KYC and compliance: To verify your age, identity, and the source of funds where required, and to meet applicable anti-money laundering obligations.
• Customer support: To respond to your queries, investigate disputes, and resolve technical issues affecting your account.
• Security and fraud prevention: To detect and prevent unauthorised access, duplicate accounts, fraudulent transactions, and prohibited conduct under our Terms and Conditions.
• Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour and to apply account tools where requested or where required.
• Platform improvement: To analyse how the platform is used and identify technical improvements, subject to aggregation and anonymisation where practicable.
• Legal obligations: To comply with applicable laws, respond to lawful requests from government or regulatory authorities, and enforce our Terms and Conditions.

GLParty does not sell your personal data. We share your data only with the following categories of parties, and only to the extent necessary for the stated purpose:

• Payment processors and financial institutions: Your financial data is shared with the Philippine banks, online banking platforms, and e-wallet service providers used to process your deposit and withdrawal transactions. These providers handle your data under their own applicable data protection obligations.
• Identity verification providers: Third-party KYC and identity verification services may receive your identity documents and personal details to complete the verification process required before certain account activities are permitted.
• Game content providers: Slot game, live casino, and other content providers may receive limited session and gameplay data necessary to deliver the game service and settle results correctly.
• Technical service providers: Infrastructure, security, analytics, and support platform providers who process data on GLParty's behalf under strict contractual data protection terms.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or lawful government request, GLParty may disclose your data to the relevant authority. We will notify you of such disclosures where permitted by law.

All third-party service providers who receive your data are required to process it only for the purpose for which it was shared and to maintain appropriate security standards. GLParty does not transfer your personal data to recipients in jurisdictions without adequate data protection standards without implementing appropriate safeguards.

GLParty retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal, regulatory, or contractual obligations.

• Account data is retained for the duration of your active account and for a defined period after account closure, as required by financial crime prevention and anti-money laundering obligations.
• Transaction records, including deposits, withdrawals, and gaming activity, are retained for the period mandated by applicable law and internal audit requirements.
• KYC documents and identity verification records are retained in accordance with applicable legal retention periods.
• Support communications are retained for a period necessary to resolve disputes and satisfy quality assurance requirements.
• Technical logs are retained for a shorter period sufficient for security monitoring and fraud detection purposes.

When your data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised.

GLParty implements technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the GLParty platform is encrypted using industry-standard SSL/TLS protocols.
• OTP-based verification: Account login and sensitive account actions are protected by one-time password (OTP) verification sent to your registered Philippine mobile number.
• Access controls: Access to personal data within GLParty's internal systems is restricted on a need-to-know basis, with role-based access controls and audit logging.
• Payment data isolation: Full payment instrument details are handled by regulated payment processors and are not stored in full on GLParty's own systems.
• Security monitoring: GLParty's technical systems monitor for unusual login activity, access anomalies, and other indicators of potential security incidents.

While we apply these measures in good faith, no online system can guarantee absolute security. You are also responsible for keeping your account credentials secure and not sharing your login details, OTP codes, or account information with anyone.

GLParty uses cookies and similar tracking technologies on its website and within the platform to support core functionality, maintain your session, and understand how the platform is being used.

• Essential cookies: Required for basic platform operation, including session management, login state, and security functions. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences, such as language settings and bet size defaults, to improve your experience across sessions.
• Analytics cookies: Collect aggregated information about how users interact with the platform — such as which pages are visited most often and where errors occur — to help improve the platform over time.

GLParty does not use third-party advertising cookies or behavioural tracking cookies that build profiles for external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform normally.

As a GLParty account holder, you have rights in relation to the personal data we hold about you. These rights include:

• Access: You may request a copy of the personal data GLParty holds about you.
• Correction: You may request that inaccurate or incomplete personal data be corrected. Some account data can be updated directly within your account settings.
• Deletion: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep it.
• Restriction: You may request that we restrict processing of your data in certain circumstances, such as where you dispute the accuracy of data we hold.
• Objection: You may object to certain uses of your data, including processing based on legitimate interests where your individual circumstances warrant it.
• Portability: Where technically feasible and applicable, you may request your data in a commonly used machine-readable format.

To exercise any of these rights, contact the GLParty support team through the live chat available on the platform. We will respond to verified requests within a reasonable time frame. We may need to verify your identity before processing your request to protect against unauthorised access.

GLParty does not knowingly collect personal data from individuals under the age of 21. The platform is strictly for adult users as defined in our Terms and Conditions, and our registration and KYC procedures are designed to confirm age eligibility.

If GLParty becomes aware that personal data has been collected from a person under the age of 21 without proper verification, that account will be closed, all associated data will be deleted, and any balance or winnings associated with that account will be forfeited. Parents or guardians who believe that a minor has registered or attempted to use the GLParty platform should contact our support team immediately.

GLParty may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, registered users will be notified through the platform at login or through a prominent notice on the website.

The updated Policy will be effective from the date shown at the top of this page. Continued use of the platform after updated terms take effect constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the platform and request account closure through our support team.

For questions about this Privacy Policy or how your data is handled, please contact the GLParty support team via live chat on the platform. We are available around the clock to assist registered users.